Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.ideahouse.com.my (the “Site”). Data protection is a matter of trust, and we respect your personal information and privacy. In this statement, you will learn how we process and store your data. By ordering from us, you agree to these terms.

What personal data does Ideahouse collect?

The data that Ideahouse may collect as “Order Information” includes but is not limited to:

  • name;

  • email address;

  • billing and/or delivery address;

  • bank account and payment information;

  • telephone number.

How does Ideahouse use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site 

  • process your payment information,

  • arrange for shipping, and;

  • provide you with invoices and/or order confirmations.

Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here.  You can also opt-out of Google Analytics here.

How long will the data be stored for?

We keep your personal data for as long as this is necessary for the purposes for which they were collected or for as long to comply with the applicable laws. We delete your personal data as soon as they are no longer required or until you ask us to delete this information.

How do we protect your personal data?

We treat your data with care and will never sell it to third parties.

Have a question, concern or complaint?

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@ideahouse.com.my.